State Bank Collect

Features of State Bank Collect

‘State Bank Collect’ facilitates our Corporate Internet Banking (CINB) customers to receive online payments from receivers of their goods & services. Our CINB customers need not maintain a website. Payer of the Corporate has to just click on ‘State Bank Collect’ and choose the Corporate for which payment has to be made, fill up particulars of goods/services towards which payment has to be made and make the payment through one of the several options displayed to him on a Multiple Option Payment System (MOPS) page.

An illustrative List of online services (purposes) for availing the facility is given here under:

  1. Collection for goods and services supplied by Firms/Corporates/Institutions.
  2. Fee collection by Educational Institutions.
  3. Collection of dues by Government/Quasi Government Bodies.
  4. Local taxes like water tax, house tax, electricity bill etc. by Semi Govt. bodies.
  5. Collection of Recruitment fee.
  6. Donations to Charitable Institutions/Religious Institutions.

Payment Modes Available

In order to make the product broad based, the following options of payment have been made available on the Multi Option Payment System (MOPS) page:

  1. Internet banking platform of SBI.
  2. State Bank ATM cum Debit Card.
  3. By Cash/Cheque at SBI Branches.
  4. Other Bank’s Debit card.
  5. Credit Card.
  6. Internet Banking of other banks (including SBI’s Associate Banks).

Configuration of e-Payment page by Corporate

The Corporate customers desirous of availing the ‘State Bank Collect’ facility should be registered for CINB (Corporate Internet Banking) with Khata plus/Vyapaar/Vistaar.

Configuration

In post-login, the CINB administrator has to go to State Bank Collect page and select ‘Add’ to configure details of the Corporate/Institution. The name and address of the Corporate/Institution are populated by the system. The administrator is then required to configure the following parameters:

  1. Type of Corporate/Institution (From list of values).
  2. Recovery of Transaction charges, whether from the Institution or from the customer.
  3. Upload logo.

Defining Payment Categories and Parameters

The Corporate/Institution can add multiple payment categories based on their requirement.

  1. The corporate/institution enters name for the particular payment-category to be defined.
  2. Key in State of the Corporate/Institution (From list of values).
  3. The account number where the credits are to be pooled should be chosen.
  4. Select ‘Click here to Configure Payment Details’ link for configuring payment details such as Input Name, Input Type (Text/Options), Option parameters (In case input type is chosen as ‘Options’), and whether the field is mandatory or not.
  5. Select the link ‘Click here to Configure Payment Amount Details’ for configuring amount details such as Name, Amount type (Fixed/Variable).
  6. Enters the ‘Start Date’ viz. the commencement date from which the payment can be made by the retail customers. This field is not mandatory.
  7. In case, the Start Date is entered, the ‘End Date’ is mandatory.
  8. Select ‘Click here to Configure Late fee/Penalty’ link for configuring late fee/penalty details such as From Date, To Date, Amount Type (fixed/variable), Amount.
  9. Any ‘Special Remarks/Payment Instructions’ for the end user required to be displayed on the Payment Details’ page can be uploaded through word/pdf document not exceeding 100 KB. Maximum two notifications can be given by the Corporate.

Confirmation

On completion of the above steps, the corporate will be able to download the application/agreement/terms and conditions documents as well as preview the sample online Fee Payment Form to be displayed to the end user for making payment.

Additional Feature: Pre-Population of Payer Data

This functionality allows the Corporate/Institution to pre-populate particulars or amount based on one or two key fields like Roll Number or Consumer Number etc., if so required. The process flow for this functionality is:

  1. CINB Administrator configures the Payer Data File Structure for a payment category.
  2. CINB Uploader uploads a test file with a single record based on this file structure.
  3. CINB Administrator approves the test file.
  4. CINB Uploader uploads the actual Payer Data File.
  5. CINB Administrator approves the actual Payer Data File.

View/Modify/Delete

The Corporate/Institution can also put through the following, in case of need:

  1. View/partly modify institution details (Type and Logo).
  2. View/modify payment category.
  3. Add new fields to the payment structure/update existing fields.
  4. Update the closing date of acceptance of payments.
  5. Upload a revised payment details document.
  6. Delete payment categories.

Any modification/deletion made by the Corporate/Institution, needs to be approved by the bank. After approval, Corporate may start getting payments through State Bank Collect.

Payment by customers using MOPS (Multiple Option Payment System)

A payer who is desirous to pay to the corporate for goods & services he has availed can pay by doing following activities:

  1. Selects "State Bank Collect" Link in home page of www.onlinesbi.com.
  2. Reads Disclaimer Clause and clicks on check box to proceed for payment.
  3. Selects State of Corporate/Institution from the drop down menu.
  4. Selects Type of Corporate/Institution from the drop down menu.
  5. Clicks on ‘Go’ button.
  6. Selects the Name of the Corporate/institution from the drop down menu.
  7. Clicks ‘Submit’ button.
  8. Selects Payment Category from the drop down menu.
  9. Clicks Submit button.
  10. The State Bank Collect Payment page of the Corporate/Institution will appear. Payer inputs the details in the page (Example - Roll no., Name, Section, Fee amount, DOB, mobile number, captcha etc).
  11. Clicks Submit button.
  12. The State Bank Collect payment verification page will appear where the payer has to click on the ‘Confirm’ button after verifying the payment details to proceed further.
  13. The SBMOPS (State Bank Multiple Option Payment System) page is displayed with following options for payments.
    1. Net Banking
      State Bank of India.
      Other Banks including Associate Banks.
    2. Card Payments
      State Bank ATM-cum- Debit Card
      Other Banks Debit Cards.
      Credit Cards
    3. Other Payment Modes - SBI Branch.
  14. Customer chooses the desired option and makes the payment. He may also print the receipt online.

State Bank Collect Video

Payment by CINB Users

Step-by-Step process in CINB for making payment through StateBankCollect

  1. CINB Administrator has to add the StateBankCollect Institution as beneficiary.
  2. Maker has to create e-Cheque for making payment.
  3. Authorizer will approve the e-Cheque for completing payment.
  4. Generation of payment receipt in State Bank Collect page.

 

(A) Addition of State Bank Collect Institution as Beneficiary by CINB Administrator:

  1. Login to OnlineSBI.
  2. Click on 'Corporate Banking login' link
  3. Click on 'Go' button.
  4. Select 'Vyapaar' or 'Vistaar' facility as availed by you from your branch.
  5. Click on 'Continue to login'
  6. Administrator has to login with his user ID and password.
  7. Select 'Manage Beneficiaries'
  8. Select 'SB Collect Institution'
  9. Accept the 'terms and conditions' by clicking on the box.
  10. Click on 'proceed' button.
  11. Select the 'State of Corporate/Institution' from the dropdown.
  12. Select the 'Type of Corporate/Institution' from the dropdown.
  13. Click on 'Go' button.
  14. Select the Corporate/Institution from drop down.
  15. Click on 'Submit' button
  16. Following <name of the corporate/institution> has been successfully enabled for State Bank Collect payment.
  17. The process of adding State Bank Collect institution for payment is over. Click on logout button.

(B) Maker has to create e-Cheque for making payment:

  1. Login to OnlineSBI.
  2. Select 'State Bank Collect' link on the home page
  3. Accept the 'terms and conditions' by clicking on the box.
  4. Click on 'proceed' button.
  5. Select the 'State of Corporate/Institution' from the dropdown.
  6. Select the 'Type of Corporate/Institution' from the dropdown.
  7. Click on 'Go' button.
  8. Select the Corporate/Institution from drop down.
  9. Click on 'Submit' button
  10. Select the 'Payment Category'
  11. Input the details against each field for making payment.
  12. Enter the name, Date of Birth, mobile number in the boxes.
  13. Enter the text as shown in the image.
  14. Click on 'Submit' button.
  15. Click on 'Confirm' button to verify the payment details and confirm the transaction.
  16. In the next page, various payment options will be displayed.
  17. The State Bank MOPS page with different modes of payment will open.
  18. Select 'State Bank of India' from 'Net Banking' option.
  19. It will take you to login page of onlineSBI.
  20. Maker should login with his username and password.
  21. Account summary window showing the transaction amount, reference number, institute name, category name etc. will be displayed.
  22. Click 'confirm' button
  23. Enter the 'OTP' and submit.
  24. e-Cheque will be displayed and pending for authorization.
  25. Logout

(C) Authorizer has to approve the e-Cheque for completing payment:

  1. Login to OnlineSBI.
  2. Click on 'Corporate Banking login' link
  3. Click on 'Go' button.
  4. Select 'Vyapaar' or 'Vistaar' facility as availed by you from your branch.
  5. Click on 'Continue to login'
  6. Authorizer should login with his username and password.
  7. Select 'Manage Transactions'
  8. Click 'View Inbox'
  9. Click 'All e-Cheques'
  10. Select the `e-Cheque' for authorization.
  11. Input the 'Transaction Password'
  12. Click 'Submit' button.
  13. Input the 'OTP' sent on the registered mobile number.
  14. Click 'Submit' button.
  15. A message for authorization of transaction successfully will be displayed.
  16. Payment is now complete.
  17. Logout

(D) Generation of payment receipt in State Bank Collect Page:

  1. Login to OnlineSBI.
  2. Select 'State Bank Collect' link on the home page
  3. Accept the 'terms and conditions' by clicking on the box.
  4. Click on 'proceed' button.
  5. Select Payment History on the left side.
  6. Two options i.e. date range for previous payments (if you do not remember reference number) or remembered reference number.
  7. Enter the date of birth and mobile no. in boxes provided will appear.
  8. Enter the 'Start Date and End Date'
  9. Enter the text as shown in the message.
  10. Click on 'Go' button.
  11. The Payment status 'Paid' will be displayed. Click on 'PRINT'
  12. Payment receipt will be displayed - Click on 'PRINT'